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    01686 411333

    reservations@trewythenhotel.wales

    Your Booking

    Can I cancel or amend my booking?

    Our cancelation policy is up to 4 pm, two days before you arrive. Please be aware that deposits will be non-refundable after this time.
    To amend your booking please contact the hotel directly.

    Has my booking been made as I have not received a confirmation?

    Our confirmations are automatic, please firstly check your spam inbox, if you can not find the confirmation please email the hotel team – reservations@trewythenhotel.wales

    Can I make a group booking?

    Group bookings can be made in the same way as individual bookings on our Book a Room webpage or please email the hotel team – reservations@trewythenhotel.wales

     

    Check-In/ Out

    What time is Check-in?

    Check-in from 4pm but if you would like an earlier arrival please phone the hotel (01686 411333) and ask if this is possible.

    What time is Check-out?

    Check-out is 10.30am on the day of your departure.

    What if I arrive at the hotel late/out of hours acces?

    Sunday to Wednesday the front door will be locked usually after 3.30 pm
    Thursday to Saturday the door is locked around 10pm,

    To check-in after these times please call the on-site duty manager – 07535536521

    To access the hotel after these times once you have checked in you will need to use your front door key. This front door key will be on your key ring.

     

    Our Hotel

    Does the hotel have parking?

    The hotel has 6 free parking spaces to the side of the building available for guests, the spaces cannot be reserved. alternative parking is available to the rear of the hotel in a public car park.
    The public car park also includes 4 electric charging points.
    The hotel will not accept any responsibility for the loss or damage to any vehicle or contents left in the car park.

    Can I smoke in the hotel/bedroom?

    Smoking is not permitted The Trewythen Hotel has a strict non-smoking policy within all parts of the hotel.

    Does the hotel have secure bike storage?

    The hotel doesn’t have a bike store, however, the hotel is happy to store bikes in the bar area overnight

    Is the hotel & restaurant dog friendly?

    No, we are not able to accept dogs in the hotel, restaurant or outdoor pods.
    The hotel can only accept service dogs.

    Does your hotel have  a lift?

    No, the hotel does not have a lift.

    Does the hotel have WiFi access?

    Yes, there is free Wifi throughout the hotel

    Do you have any Covid rules in the hotel?

    Although Covid restrictions have been lifted in Wales we are still acting with caution to keep all of our guests and staff as safe as possible.
    please refer to our Covid-19 policy for the latest information.

    Does the hotel recycle?

    The hotel does recycle as much as possible including newspapers, glass, cans, and plastic bottles. When staying in the hotel please leave these items next to the rubbish basket and we will ensure it goes in with the recycled waste.

     

    Our Bedrooms

    Facilities – Do you have hairdryers, Irons & Kettles available?

    Ironing – There is an iron and ironing board available for guest use. Please ask a member of staff
    Hair Dryer-There is a hairdryer located in the top draw of your dressing table
    Kettle – There is a kettle in each room
    Flat-screen TV -Instructions for using the digital TV is located in your dressing table
    Sky TV / Sky Sports – We do not have Sky TV in the hotel

    Are your bedrooms wheelchair accessible?

    No, the hotel does not have a lift or any ground floor bedrooms, all rooms are on the first and second floors accessible via a staircase.

    Are your bedrooms en-suite?

    Yes, all of our rooms have en-suite bathrooms.

    Do any of your bedrooms have bathtubs?

    No, all of our en-suite bathrooms have showers, we have no bathtubs.

    Can I request a room next to another or on a specific floor of the hotel?

    For all requests please contact the hotel directly via phone 01686 411333 or email reservations@trewythenhotel.wales, the hotel team will do their best to accommodate your requests.

    Do you have toiletries available?

    Yes, there are toiletries available in each bedroom, if you require anything additional during your stay please speak to a member of the hotel team.

    Can I have extra linen, pillows or towels?

    Yes, additional items are available, please speak to the hotel team and they will be happy to assist.

    How many people do your bedrooms accommodate?

    We have 7 bedrooms, each a different size and style. our largest family rooms can accommodate up to 4 guests

    Do you offer cots in bedrooms?

    Yes, we are able to provide cots, we have a limited number so are subject to avaliablity. Please contact the hotel as soon as possible to arrange this.

     

    Food & Beverage

    Does the hotel have a restaurant?

    Yes, we have an on-site restaurant ‘Chartists 1770’ you can view the menus HERE
    We have three seating areas at Chartists 1770 – our main dining room, our bar area and our outdoor PODS

    What are the restaurant opening times?

    Chartists 1770 is open;

    Lunch
    Monday – Saturday – 12pm-2.30pm
    Sunday 12pm – 3pm

    Dinner
    Thursday-Saturday – 6.30pm-9pm

    Dinner is available to hotel guests Monday to Wednesday if booked in advance, please speak to the hotel team to arrange this

    Does the hotel offer breakfast?

    Yes, all rates offered are inclusive of a full Welsh breakfast
    Breakfast is served;
    Monday-Friday – 7.30am-9.30am
    Saturday & Sunday – 8am-10am

    Do you offer takeaway breakfasts / Lunches?

    Yes, takeaway breakfast & lunch is available on request.

    Do you take deposits for table and POD bookings?

    No, we only take deposits for bedroom reservations

    Do I have to pre-book a table for lunch or dinner?

    Whilst making a reservation is not compulsory, we would suggest pre-booking a table to avoid disappointment as our restaurant can get very busy. Book a table on our website HERE

    What are the menus at Chartists 1770?

    Take a look at our menus online – HERE

    Do I need to pre-order meals at Chartists 1770?

    we require a pre-order for tables of 10 or more

     

    Contact

    What is your phone number?

    Our phone number is 01686 411333
    Our out of hours duty phone number is 07535536521

    What is your email address?

    You can contact the hotel team via email – reservations@trewythenhotel.wales

     

    Payments

    Are my online payments safe?

    Yes. we use a secure third-party booking system,  so all the details entered as part of your booking are stored safely.

    Is the advertised price per person or per room?

    Our published rates on our website are pr room and not per person.
    All of our rates are inclusive of breakfast and VAT at the current rate.

    Can I pay with cash?

    We do accept cash payments, however, we do encourage cashless payments where possible.

    Do you accept all credit cards?

    We accept most credit cards, we are not able to accept Diners Club or American Express

    Does the hotel offer commissionable rates to travel agents?

    No, The Trewythen Hotel does not offer commissionable rates.

     

    Travel

    What are the local taxi numbers?

    Llani Cars (Llanidloes) – 07495 306840
    Ross Cabs (Newtown) – 07776 375342

    What is the closest train station to the hotel?

    Our closest train station is Caersws, located 8.5 miles away